Even the healthiest of us need medical coverage. But whether it’s a disease that seems to strike from outer space, or a real bad cold that just won’t to go away, taking care of our medical needs and keeping our loved one’s healthy at any age is essential. The pandemic has made all of us more aware of the need for medical coverage. I’ve been fortunate to have enjoyed reasonably good health my entire life. But an incident with my dermatologist seeing a suspicious spot on my neck and removing it for a biopsy was a wake-up call. Wow, I was able to act and find relief … no skin cancer!
But how about the average employee? First, I feel more empathy than ever for those who are not fortunate enough to enjoy robust health. Second, perhaps most important, I’m concerned for those who don’t understand and correctly use their health insurance plan. No surprise, we’re all aware that too many employees simply don’t understand or correctly use their healthcare coverage. Study after study provides statistics regarding higher than necessary employee and employer costs due to lack of use. Even preventative action, which is usually cost free.
Getting Employees Engaged with Health Benefits Is Critical
When employees have a poor understanding of their benefits, it causes many negative effects. Unused benefits result in a lot of value being left on the table. Without adequate preventive care and ongoing treatment, more medical emergencies usually arise. Health insurance companies absorb the initial, extreme costs of such emergencies, but the costs boomerang to the employer.
Personal Understanding Boosts Proper Health Care Use
Like every experience in life the use of health insurance is very personal. We’ve found that when each employee sees an animated illustration of their plan it’s a good starting point. A calculated estimate of the employees own health care costs, based on past and anticipated plan use, helps them better relate to the personal advantages of their coverage. A healthcare consumer quiz, taken by each employee, is always a real eye opener. Quiz results reported by department, location or job classification are helpful to management.
Interactive Multimedia Features Assure Personalization
Used directly with each individual employee PCI interactive technology maximizes understanding based on their own unique needs and desires. Over 500,000 employees have benefited from PCI interactive multimedia messages and the statements printed at the conclusion of the message.
Following the period dedicated to open enrollment, PCI clients select a convenient time during the remainder of the year to boost employee understanding and engagement. It’s very smooth and welcomed. HR gains a cost-free resource to help improve employee engagement with an absolute minimum of staff effort.
You can make a difference in your employees benefit engagement. Contact us to get started: